How To Determine Status Of The Order

After receiving your order you will be notified about the status of your order by e-mail. If you still would like to see the current status of your order, you just need to login via your username and password, via a link with the name of your user account, to go to the tab "Orders".

Clicking on this tab, you will see a list of all your orders, which can be further searched by predefined parameters. In a specific line of your order it is shown its current status, which displays the following values:

Accepted - we have received the order to be processed through our billing system

Processed - the order is processed at this point, if you want to modify an order or change any information, please contact us

Shipped - the goods has been handed over to the carrier or is ready for personal pick up

This feature is only available to registered users, if you placed your order as an unregistered user, please contact us to determine the status of your order.

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3/2017 - New pricelist available Pricelist 2017/2018 for download


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