Delivery

You can collect the products ordered through our online store led-house.cz in several ways. It is only up to you which way suits you best.

Orders received on weekdays by 11 am, are shipped the same day and are delivered (depending on the chosen carrier) most often by the next business day. If you wish to receive your shipment later, please provide a specific date in the note before completing your order and we will make sure that your ordered goods have arrived at your desired time.

PERSONAL COLLECTION

If you are located nearby to us, you can pick up the ordered goods personally in the warehouses of our company, directly at the company headquarters Chrášťany 43, Chrášťany 25219. Goods that are in stock and ordered within 12 h. can be picked up the same day. Personal collection is possible at any time during working hours from Monday to Friday, see contacts section.

DELIVERY by SHIPPING SERVICES – within 24 Hours

Price: 120, - CZK (99.17 CZK without VAT) when ordering up to CZK 2,500 incl. VAT / for orders over CZK 2,500 incl. VAT, FREE shipping*.

Delivery time mostly within 24 hours of ordering, shipments are delivered usually from 8:00 to 6:00 pm, Mon-Fri. The customer will notified of the dispatch of consignments by delivery service in advance by e-mail.

BY CZECH POSTAL SERVICES - PACKAGES IN HAND - in 3-4 days

Price: 100, - CZK (82.60 CZK without VAT) when ordering up to CZK 2,500 incl. VAT / for orders over CZK 2,500 incl. VAT, FREE shipping*.

Delivery time in 2-3 days of ordering, shipments are delivered usually 8:00 to 4:00 p.m., Monday to Friday or in the afternoon delivery time depending on the point of delivery (see www.ceskaposta.cz).

Before sending goods to you, we will send the contact carrier tracking number to your e-mail address, which enables you to track the movement of goods on the shipper’s website.

Listed prices are valid only for the delivery of goods in the Czech Republic. In case of request for sending goods to other destinations abroad, please contact us.

For transporting goods we usually use a trucking company Geis Parcel Ltd., Czech Toptrans or Czech Postal Office depending on the nature of the consignment or the customer's requirement. To check the delivery status of your shipment, you can find the information at www.geis-group.cz, www.toptrans.cz, www.ceskaposta.cz.

More detailed information on transport conditions, are stated in the General Terms and Conditions.

* The amount for FREE shipping does not include recycling fees – it is for the goods only.

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